iView MediaPro Direct E-mail Support Ending

A message from Kevin Bier - Microsoft Expression Media manager
===========================================

It's been a bit over two years since iView MediaPro joined the Microsoft family of products. Since that time Microsoft has continued to provide free support for iView customers (kudos to António and Gonçalo in Portugal, Will and Sekar in Fargo!!!), including an offer for a free upgrade from iVMP 3 to Expression Media. We've also maintained the lively iView forums. Actually, Simon from iView has maintained them (you can thank him by sending a note to simon@iview-multimedia.com).

At the time of the acquisition we announced our intentions to maintain iView customer support for one year. It's been two. But now it's time to focus iView support on the forums.

As of 1st September 2008, direct e-mail support for iView Multimedia products will cease. We plan to continue the iView forums due to the great content and lively discussions that continue there.

xMedia keeps getting better! E-mail, phone, and forum support is available to xMedia users. Information on upgrading is available on the Expression Media site. And the dev team is always listening on xmbugs@microsoft.com

Please direct any questions or comments to me: kevin.bier@microsoft.com

Peace,
kb

Posted: Aug 18, 08 | 7:30 am EST | Permalink | Email | Print | Add to Del.icio.us

Free upgrade to Expression Media 1, has now closed

The free upgrade from MediaPro 3 to Expression Media 1 has now closed. We hope all customers who upgraded to Expression Media are enjoying using this software product.

If you have any questions please see our FAQ.

Posted: Jul 01, 08 | 8:42 am EST | Permalink | Email | Print | Add to Del.icio.us

Free upgrade to Microsoft Expression Media

If you own iView MediaPro 3 it is still possible to receive
a free upgrade to Microsoft Expression Media, if you have not yet claimed your software license. The upgrade period has been extended, but please act soon.

Register your MediaPro 3 license number here and you will be sent your upgrade invitation within 24 hours.

If you require any assistance please contact us.

Posted: Jan 11, 08 | 5:53 pm EST | Permalink | Email | Print | Add to Del.icio.us

Expression Media - Support and Information

Technical support availability and other information regarding the iView upgrade program and Microsoft Expression Media can be found here;
forum.iview-multimedia.com/viewtopic.php?t=6800

Yours faithfully
The iView Team

Posted: Jun 06, 07 | 10:20 am EST | Permalink | Email | Print | Add to Del.icio.us

iView MediaPro to Expression Media upgrade: Product keys updated

We're glad to announce that Macintosh users who were sent incorrect licenses for Expression Media should now have have received an updated e-mail containing correct codes for the product. These were sent out at 6am (GMT) on Saturday 2nd of June.
If you have previously applied for an Expression Media license and have not received an updated e-mail then please contact registration@iview-multimedia.com.

Further questions and technical support information regarding Expression Media can be found here;
forum.iview-multimedia.com/viewforum.php?f=1

Once again, apologies for any disruption this may have caused.
Regards,
The iView Team.

Posted: Jun 04, 07 | 12:33 pm EST | Permalink | Email | Print | Add to Del.icio.us

Expression Media for Macintosh Product Keys sent out as part of the iView MediaPro 3 upgrade may not work correctly.

Expression Media for Macintosh Product Keys sent out as part of the iView MediaPro 3 upgrade may not work correctly. We are fixing the issue now and we will send out replacement keys to the customers affected as soon as possible. Replacement Product keys will be sent automatically to all affected customers. This page will be updated when the replacement product keys have been sent out.

We apologize for the inconvenience.

News Update
Correct Expression Media licenses for the Macintosh platform were issued by e-mail to all affected customers by 0600 GMT Saturday 2nd June. If you have not received your license please contact registration@iview-multimedia.com

Windows licenses were not affected.

Posted: Jun 01, 07 | 3:13 pm EST | Permalink | Email | Print | Add to Del.icio.us

Make sure you're registered with iView to receive your FREE upgrade to Expression Media!

The free upgrade to Microsoft Expression Media for registered iView MediaPro 3 customers is only available until the end of July 2007. Don’t miss out on this limited time offer!

From August 1st iView MediaPro will no longer be available for purchase. Existing iView MediaPro 3 customers will still be able to upgrade to Expression Media from August 1st onwards for $99.

So, don’t wait – make sure you're registered now to upgrade for free!

Upgrade Process: Step 1

First, make sure you are registered with us.

Please note, you only need to register your iView MediaPro 3 license number if:
• you purchased an iView software box
• you purchased your iView software from a site other than the iView web site.

If you meet the criteria above, please register now.
We automatically have your license number in all other cases.

If you have changed your email address since purchasing or registering, please email us with your new address.

Note: Customers with older versions of iView software are invited to upgrade to iView MediaPro 3 and register before the end of July to be eligible for this free upgrade to Expression Media.

Upgrade Process: Step 2

An email will be sent to all registered iView MediaPro 3 customers on the 1st June with your free upgrade and full installation instructions.


E-mail delivery and spam filtering
Your license upgrade e-mail will be delivered from do_not_reply@iview-multimedia.com on the 1st June.

If you or your Internet Service Provider (ISP) employ spam filtering it is vital that you configure this to allow e-mail from this e-mail address.


And that's all that's required to upgrade to Expression Media! Stay tuned for further info to come about an exciting new community for Pro Photographers...

Posted: May 10, 07 | 7:18 am EST | Permalink | Email | Print | Add to Del.icio.us

Peter Krogh’s Dam Workflow Presented by Nikon Australia

The Australian Institute of Professional Photography (AIPP) are pleased to announce that Digital Asset Management (DAM) Guru Peter Krogh is coming to Australia and New Zealand for a limited series of workshops from 25 May to 1 June 2007. Nikon Australia is proudly sponsoring the event.

The workshops will demystify DAM and reveal practical techniques for securing the long term storage of digital images. Photographers and other creative professionals have amassed terabytes of valuable data since the boom in digital imaging and are now struggling to manage it.

The one-day workshops will be held in Sydney (25 May 2007), Melbourne (28 May 2007), Brisbane (30 May 2007), and Auckland (1 June 2007). Costs including GST to AIPP, ACMP, AGDA, and NPS Members is $165.00, Student/Assistant Members are $82.50, and non-Members are $275.00. To book visit the new AIPP online store and go to the events section.

The AIPP would like to thank these generous sponsors without whom this event would not be possible: Nikon Australia (Major Sponsor), Epson Australia, L&P Phase One, iView Multimedia, Adobe, O’Rielly Media, Momento Photo Books, and DAMsimple.

Posted: Apr 30, 07 | 7:36 am EST | Permalink | Email | Print | Add to Del.icio.us

PMA Australia 2007, May 3-6, Melbourne

Robert Edwards will be presenting two free talks on Saturday 5 May 2007 at the ACMP Huddles (stand 1027) at PMA Australia 2007. At 1.00pm Robert will be discussing the Universal Photographic Digital Imaging Guidelines (UPDIG) and the benefits of Digital Standards. From 4.00pm there will be a sneak peek at new technologies and where we're headed with DAM. Come by and visit. Attendees to the talks will qualify for a discount on iView MediaPro.

PMA Australia is Asia Pacific's largest, annual photographic trade show. It encompasses equipment exhibitions, conferences and workshops, the Australian Professional Photography Awards, and a gallery showing off the best in Australian photography.

Register now

Posted: Apr 30, 07 | 7:00 am EST | Permalink | Email | Print | Add to Del.icio.us

New: The Controlled Vocabulary Keyword Catalog for iView MediaPro

Metadata specialist David Riecks has released a new version of his Controlled Vocabulary Keyword Catalog (CVKC) for use with iView MediaPro 3.0 or higher.

The CVKC is ideal for creative pros that want a thorough set of terms for keywording images in an iView MediaPro catalog. Version 3.0 contains approximately 11,000 keyword terms organized in a hierarchical structure with segregated synonyms. A broad range of people, lifestyle, and concept themes are included. The use of the CVKC insures consistency in the selection and spelling of specific keyword terms and helps guide the keyworder to appropriate synonyms.

» Cost: $69.99 USD, includes 1 year of subscription updates. Can be purchased on the Controlled Vocabulary site. All subscribers are given access to any version without additional fees. Requires version 3.0 or higher of iView MediaPro.
» More info on CVKC for MediaPro (includes screenshots)

Also see:
» David Riecks' strategies for keywording images in an image database
» Five ways to assign metadata in MediaPro catalogs (video demonstration)

Posted: Apr 16, 07 | 5:10 pm EST | Permalink | Email | Print | Add to Del.icio.us